Public Service Info will direct you to the right public service and offer advice on the use of the services. The service is not intended for taking up official matters with authorities — instead, we will guide you to the correct authorities.
On 30.8.2024, the Public Service Info website kansalaisneuvonta.fi will become part of the dvv.fi website provided by the Digital and Population Data Services Agency. Information and contact channels for citizens' advice will continue to be available directly at the address kansalaisneuvonta.fi.
Alternatively, you can also use https://dvv.fi/en/public-service-info.
On social media, we will continue to communicate about Public Service Info via the Digital and Population Data Services Agency accounts.
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The service is closed on Sundays and public holidays.
Ask a question in a chat
(Mon-Fri 8 am to 9 pm, Sat 9 am to 3 pm)
If you have a speech or hearing impairment, you can send your question as an SMS to
You will pay only your operator's local network, mobile call, or SMS fee. The service itself is free.
The links below will help you search for information on the websites of authorities.
The new Suomi.fi provides public services to all situations in your life at one address.